Author: Brette Rowley
Planning For The Unexpected
By its very nature, the unexpected is difficult to plan for. That makes it easy to push down to the bottom of the to-do list while there are more pressing, very real, issues to address.
Taking a few easy steps to help your business prepare for unexpected challenges ...
How To Increase Customer Retention: What Do Customers Really Want?
Have you ever been on the phone with your utilities company trying to report a service issue? Or, better yet, trying to correct a billing error? It’s nearly impossible. These companies know that, in most cases, they aren’t going to lose a customer over these issues. What ...
3 Reasons To Add Value Through Strategic Partnerships
Identifying complementary businesses to partner with in an effort to add value to your customers and reach a larger audience is a great way to expand your brand awareness and gain exposure with your target markets.The key is to identify a niche of businesses that you can ...
What Is Your Cheap Hosting Provider Costing You? Price vs. Value In The Online Hosting Space
The online hosting space is an increasingly crowded market and, for small business owners, it’s difficult to determine which option is the best for your specific business needs. Finding a partner that has a good balance between price and value can be a key component of your ...
6 Customer Service Tips to Grow Your Bottom Line
Every business owner is looking for an edge. A secret. A leg up on their competition. Anything to increase profits and grow the business. Often, this is in the form of new technology, marketing campaigns, or even new products. However, even more often, the edge already exists ...
Remove Roadblocks To Plan For 2019 Expansion
As we enter the last quarter of 2018, it’s time to begin planning for the new year. What are your goals? Challenges? Projections? Limitations? Spend the next three months laying the groundwork for your 2019 growth. First on the list? Removing any roadblocks that may stand in ...
Serve Your Customers Better With Managed Hosting
Customer relationships are the driving force behind business growth in today’s market. It’s imperative to build meaningful relationships with your target audience to drive repeat and referral business as well as create advocates for your brand that essentially act as a sales force. While marketing, operations, and ...
4 Signs That IT Resource Constraints Are Costing Your Business
Are you confident that you have the right skill sets within your IT team? Do you have visibility into your technology expenses? Does your IT department adequately support your company’s vision for growth?
Whether in the form of leaky profits or opportunity cost, chances are the challenges you’re ...
Adoption Of Improved Cloud Solutions Determines Business Success
Cloud based IT solutions have long been the domain of big corporations and enterprise-level integrations. Smaller, tech savvy organizations began adopting cloud services a number of years ago, yet it almost appeared to be a fad disappearing from the business landscape. However, over the last 3 years, ...
5 Building Blocks For Your Business Website
When the time comes to take your business online, the process can be overwhelming. For many, web design and hosting seem like a foreign language. Others start building their website, only to get stuck and let it languish for months due to frustration and time constraints.
Here ...