Tag: Worldwide customer service
Understanding ARPU (Average Revenue Per User) and How to Influence It
What is ARPU?
Average Revenue Per User (ARPU) is a critical metrics used to measure the average revenue generated per customer or user within a specific time period. It's widely used in subscription-based businesses, SaaS models, telecom, and e-commerce to evaluate customer value and business performance.
Formula for ARPU:
For ...
How to Make a Market Analysis and Estimate Its Potential?
Understanding the market landscape is essential for any business looking to succeed and grow. A thorough market analysis provides valuable insights into industry trends, customer preferences, and competitive dynamics, enabling businesses to make informed decisions and seize lucrative opportunities. In this blog post, we'll delve into the ...
How To Deliver Outstanding Customer Experience To Your Clients
Great and fair attitude is most people need to succeed in life. EQ is becoming more popular than IQ today: this is because customers have shown they really care about the treatment they receive from businesses they interact with or vendors.
Outstanding customer experience could accomplish giving the ...
Tips to Upsell and Cross-Sell: Easy Ways to Boost Revenue
Kindness is the key to approaching anyone, hence when it comes to the words ‘upsell’ and ‘cross-sell’ we imagine pushing people, trying to convince someone to purchase more than they intend.
We will overview both upselling and cross-selling strategies, how they can help us to boost revenue in ...